Daniel Goleman introduced the concept of Emotional Intelligence (EQ) in his 1995 book, "Emotional Intelligence: Why It Can Matter More Than IQ." While Goleman's original work was not specifically aimed at product management, his ideas have since been widely applied in various fields, including leadership, management, and product development.
The integration of EQ into product management came later as the field evolved and recognized the value of emotional intelligence in understanding customer needs, fostering team collaboration, and driving innovation. Goleman emphasized five components of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills — all of which are crucial for effective product management.
reference: (Daniel Goleman, 2024)